Where the old keyboard-based COBOL application enabled a company worker to enter 30 packets a day.
But now, with your new web application, it goes like this:
- Click the New Packet button.
- Wait.
- Switch from mouse to keyboard; enter the data on the first screen.
- Switch back to the mouse. Click the Next button.
- Wait.
- Read error message from the server; switch back to the keyboard; correct the data entry mistake you made; switch back to the mouse; click Next again.
- Wait.
And on it goes. Bang. Head. On. Desk. ... Again, please.